Administrator - St Ives

OTE £20,000 per annum + quarterly bonus + benefits - Admin
Ref: 288 Date Posted: Thursday 06 Jan 2022
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Our client, based in St Ives, Cambridgeshire is looking to recruit a permanent, full time Administrator to support their property valuations team.


The role

Working within the busy valuations team, the successful applicant will manage their own case load in an exemplary manner, encompassing best practices and the SLAs set within the department.

You will be responsible for calling new referrals within the SLA and booking in valuations. A strong determined focus on targets, customer service and overall performance will be key to your success, as will a strong sense of teamwork.

Duties and responsibilities;

  • Managing and organising own work load within a team to ensure delivery to tight deadlines
  • Communicating at a high level with the public
  • Dealing with members of the public to obtain availability and assist them with the initial stages of valuation process
  • Use of the agent selector, and clients preferred agents.
  • Liaising with both member and non-member agents providing them with clear instructions of requirements and deadlines
  • Fast paced calls, and the ability multi-task

Person Specification

  • You have a passion for the Property Industry and are keen to take that first step (Experience in the letting industry is a bonus but not essential)
  • You strive to achieve the best outcome for clients and tenants by using excellent communication skills both on the phone and in writing
  • You find it easy to organise your day because you are self-motivated and proactive
  • You’re confident and use your learnings and initiative to problem solve
  • You are IT literate (Microsoft office, emails, confident learning new systems)

 What's in it for you?

  • Supported personal development and career progression
  • 25 days holiday, plus 8 days public holiday and after 1 year of service you will receive an additional 1 day added to your annual holiday entitlement
  • Option to buy or sell up to 5 days holiday per year
  • Enhanced maternity, paternity and adoption pay
  • Free conveyancing legals
  • Discounted Gym Membership
  • Retail discounts
  • Health cash plan
  • Pension
  • Employee Assistance Programme (EAP)

About us

Our client was established in March 2019 by the combination of the two largest players in the UK conveyancing industry and is now the UK’s leading conveyancing business, incorporating many of the fastest growing, most innovative brands within the UK property market.

Our client is dedicated to ensuring that their customers have the best possible experience during a property transaction. Whether that’s for a customer moving home or one of their growing list of introducers, they are constantly innovating: using technology and the expertise of their people to make working practices as simple as can be.

Our client's excellent service to their customers has allowed for market growth which means they continuously seek new and fresh talent to complement their current team as well as developing their people to reach their full potential. By joining our client's team, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.